Superior Staff Performance — The Complete Manual of Golf Club Operation Position Agreements

Changing from job descriptions to position agreements creates an instant increase in employee performance and is the foundation of all successful operation systems. What makes a position agreement different from a traditional job description? One KEY FACTOR: A position agreement contains a RESULTS statement signed by the employee. It’s that small difference that makes a big difference in your results.

This complete book of position agreements includes benchmarking and standards that allow for compete accountability for every member of your staff.

Get the most from your staff with agreements for the positions of:

• General manager
• Head professional
• Assistant professional
• Teaching professional
• Pro shop staff
• Merchandiser
• F&B manager
• Beverage cart
• Ranger/Player assistance
• First tee host
• Hostess
• Green keeper
• Assistant green keeper
• Outing salesperson
• Membership salesperson
• Dining room manager
• Dining room supervisor
• Banquet manager
• Server
• Bartender
• Front desk manager
• Front desk attendant
• Call center supervisor
• Call center agent
• General maintenance
• Club administrator
• Accounting staff
• AND more!!

You get both a manual with hard copies of the agreements and a CD with text files for easy editing so you can customize it to your facility!

Manual and CD
Non-Members: $395
Members: $295

	Price
The Complete Manual of Golf Club Operation Position Agreements	$295.00
Non-Members	$395.00

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