Head Professional's System Manual
Get the maximum performance form your golf professional by providing written systems for the clear execution of daily duties. Use these systems as is, or as a blueprint to develop your own for superior performance. Developed in conjunction with top PGA professionals. 71 pages.
Partial table of contents:
- Position Agreement
- Management Team
- Essential Functions
- Golf Shop Management.
- Exceptional Customer Service
- Sales
- Golf Shop Maintenance
- Managing through Systems
- Setting Annual Goals
- Measuring Results
- Reports
- The Golfer Experience Maximizer
- The Loyalty Program
- Membership & Outing Sales
- The 12 Key Attributes of the Customer-Focused Head Professional
- Increased Efficiency and Effectiveness Drives Our Sales and Your Income UP
- 8 Qualities of a Good, Service-Focused Salesperson
- The Potential Membership Tour
- Handling Objections
- Closing Sequence
- New-Member Referral Program
- Follow Up
- Course Maintenance
- Damaged Cart System
- Providing First Aid
- Head Professional Knowledge Quiz
| | Price | |
|---|
| Members |
$295.00 |  |
| Non-Members |
$395.00 |  |
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