Golf Shop Systems Manual
Train your shop staff how to be GREAT employees and hold them accountable by providing them with a clear set of written systems to follow. Use these systems as is, or as a blueprint to develop your own. The 31 pages of empowering staff training information will ensure that your members and players will enjoy spending their money at your golf shop.
Here’s a partial list of the contents:
- Start with the Customer in Mind
- Standards
- Opening System Diagram
- Opening Check List
- Registering the Walk-in (at facility) Customer
- Registering the Phone in Customer
- Scheduling Tournaments
- Membership Sales Assistance System
- Membership Team Member Is Available
- Membership Team Member Is Occupied
- Managing Golf Course Flow
- When a Group Falls Behind
- First Staff Member Visit
- Resolving Causes of Slow Play
- Second Staff Member Visit
- Selling Merchandise
- Scheduling Lessons
- Selling Range Balls
- Cart Rental System
- Damaged Cart System
- Providing First Aid
- Handling Transactions
- Maintaining a Clean Golf Shop: Daily Check Sheet
- Maintaining a Clean & Neat Golf System
- Rotating the Merchandise
- Maintaining Non-Inventory Golf Supplies
- Closing the Golf Shop System Diagram
- Close-the-Golf Shop Check List
| | Price | |
|---|
| Members |
$149.00 |  |
| Golf Shop Systems Manual |
$195.00 | |
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