How To Make $100,000 a Year or More Teaching Golf
The manual covers everything from setting up a business plan, to marketing, Promotions, PR, sales and pricing your lessons. You will discover how to package your lessons to get properly compensated for your knowledge and experience. You’ll also find ad layouts, brochures and suggested scripts for maximizing your income. One assistant pro we talked with made $32,000 in a single month after reading this manual and changing the way he sold his lessons. While a driving range pro in California reported increasing his income by $2,000 a week! Yes, this manual is truly worth its weight in gold!
Contents
Introduction..........................................................15
A User’s Guide.......................................................23
Section I: Business
Chapter 1: Basic Business Plan...................................27
What is a basic business plan...................................27
Reasons for writing a business plan...........................28
Specific purposes of the business plan........................30
Using your business plan........................................32
Things to consider when writing the plan.....................33
Outline of the business plan.....................................34
Explanation of the worksheets..................................34
Chapter 2: Basic Business Ideas..................................49
Creating an atmosphere that generates sales..................49
The practice area.................................................52
Recruiting and hiring instructors...............................53
Compensating instructors.......................................55
Section II: Marketing
Chapter 3: Marketing: What Is It...............................61
Basic marketing...................................................61
Chapter 4: Know Your Market..................................65
Your potential market...........................................65
Why do people play golf?.......................................66
Summary...........................................................74
Chapter 5: Market Research.......................................75
Gathering further information...................................75
Target marketing in action.......................................77
Using your Student Application Form.........................78
The Student Survey...............................................79
Chapter 6: Location Analysis......................................81
The population base...............................................81
Other instructors in your area...................................82
The ’store-front school’..........................................84
Age and socio-economic factors.................................87
Median income and discretionary income.....................87
Location analysis exercise........................................89
Consider future growth...........................................90
Some notes about location........................................92
Commentary.......................................................92
Chapter 7: Determining Your Advertising and
Promotional Budget.......95
Establishing your budget.........................................95
Commonly used methods.........................................96
Which method should you use?.................................97
What to expect from an ad.......................................98
Media selection....................................................98
Placement ..........................................................99
What about flyers?................................................99
Further considerations...........................................100
Section III: Advertising
Chapter 8: Advertising Basics....................................105
Advertising is not a luxury; it’s a necessity.................105
What can it do for you?........................................106
Research..........................................................108
Media selection...................................................108
Media positioning................................................109
Maintain control over ad production..........................110
Co-operative advertising........................................111
Chapter 9: How To Design An Ad That Works.............113
Simple rules.....................................................113
Why most ads fail..............................................114
Analysis of some poor ads....................................115
What makes a good ad?........................................119
Analysis of some effective ads................................120
How to increase response to your ads.......................124
Chapter 10: Small Space Ads...................................125
Big dividends from small investments.......................125
Chapter 11: Yellow Page Ads...................................127
Ten tips to better Yellow Page ads...........................127
Section IV: Promotion
Chapter 12: The Key To Making Your
Business Grow..........131
How promotion affects the growth of your business......131
Chapter 13: Why People Take Golf Lessons.................133
Chapter 14:Why Students Quit And What
You Can Do About It............135
Ten reasons for ’dropout’ and the solutions................136
Getting feedback from customers............................142
Marketing yourself.............................................143
Success by association..........................................144
Chapter 15: Referrals.............................................145
Winning referral techniques...................................145
The best time to seek referrals................................147
Chapter 16: Promotional Strategies And Ideas..............149
Gift cards.........................................................149
Charity season...................................................150
Summer golf camp for junior golfers........................151
Promotional ’giveaways’.......................................151
Community involvement.......................................152
The Chamber of Commerce....................................152
Lead Boxes........................................................152
Chapter 17: Flyers..................................................155
Design considerations...........................................155
Getting your flyers to the targeted market...................156
Chapter 18: How To Design Your Brochure..................157
About brochures..................................................157
A three-fold brochure...........................................158
The layout.........................................................159
Schedules and prices.............................................159
Getting it printed.................................................160
The information kit or booklet.................................161
The new student kit..............................................162
Chapter 19: Newsletters...........................................163
Eight great reasons to have one................................163
Who will get one?...............................................165
Offsetting the cost................................................165
Chapter 20: Press Releases........................................167
How to take advantage of press releases.....................167
How to write a press release...................................168
How not to get your press release read.......................170
Section V: Sales
Chapter 21: Sales Is An Art......................................175
Getting rich in the United States...............................175
What people buy and why they buy it........................176
Buying motives and how they are expressed.................176
Helping the customer............................................178
Eight qualities of the sales conscious golf pro...............180
The sales presentation...........................................180
A typical traditional sales pitch................................181
How to make $100,000 a year.................................182
Initial presentation...............................................183
After the sale.........................................................184
Commentary.....................................................185
Chapter 22: Handling Objections..............................187
The keys to overcoming buyer objections...................188
Chapter 23: Keys To Closing A Sale...........................193
Qualifying the prospect; the application form...............193
The point blank "ask ’em" method...........................195
Answering loaded questions...................................196
How to recognize closing signals.............................197
Closing techniques..............................................198
Summary........................................................200
Chapter 24: The Telephone......................................201
Your most important business friend.........................201
Who should answer the phone?...............................202
Your telephone voice...........................................202
Maintaining control of the conversation.....................204
Bringing the prospect in to see you..........................204
Basic phone script...............................................205
Chapter 25: Phone Problems....................................207
Questions about your fees.....................................207
Too many questions............................................210
Miscommunication.............................................213
Chapter 26: The ’Walk-In’......................................215
How to find out what he wants...............................215
Bold Bud!........................................................215
Unsure Eddie!...................................................218
Idea Alice!.......................................................221
Chapter 27: Trial Lessons; Your Greatest
Sales Tool..................225
When to offer a trial lesson...................................225
Trial lessons for youngsters...................................226
Trial lessons for adults.........................................227
Trial lessons in a group situation.............................227
Section VI: Appendices
Appendix A: Business
Contents..............................................................A-1
Statement of purpose..............................................A-2
Market analysis.....................................................A-3
Map of your target area........................................A-8
Marketing strategy..............................................A-9
Competitive analysis...........................................A-11
Finances and projections........................................A-13
Personal financial statement..................................A-16
Equipment expenditure form.................................A-17
Operating expenses.............................................A-18
Pro forma Cash Flow..........................................A-19
Pro forma Profit and Loss Statement............ ...........A-20
Balance sheet.....................................................A-21
Break-even analysis............................................A-22
Operational procedures.............................................A-23
Organization chart...............................................A-26
Key personnel.......................................................A-27
Overview..............................................................A-29
The fact sheet...................................................A-33
Goals...............................................................A-34
Appendix B: Marketing
Contents.............................................................B-1
Make The Application Your Friend...........................B-2
Student Application Form.......................................B-3
Location Check List..............................................B-5
Appendix C: Advertising
Contents.............................................................C-1
Stock ads............................................................C-2
Design your own winning ad campaign......................C-10
Your advertising budget......................................C-11
Customer description worksheet............................C-12
Design your own ad worksheet.............................C-13
Winning layout options.......................................C-14
Media selection worksheet......................................C-16
Sample advertising and media plan.........................C-17
Advertising and media list...................................C-19
Ad tracking sheet.................................................C-20
Appendix D: Promotion
Contents.............................................................D-1
Overview............................................................D-2
Follow-up flow chart...........................................,..D-4
Welcome letter.....................................................D-5
Follow-up letter....................................................D-6
Welcome back letter..............................................D-7
Brochure.............................................................D-8
New student/Information kit...................................D-10
Public relations list...............................................D-16
Sample PR letter..................................................D-17
Printed newsletter layout........................................D-19
Typed newsletter layout..........................................D-21
Personal affirmation...............................................D-22
Appendix E: Sales
Contents...............................................................E-1
Employee sales evaluation chart.................................E-2
Sales encounter evaluation........................................E-3
Student follow-up forms.....................................E-4
Sample Pages Available as PDF
Click here
to read about Basic Business Ideas.
Click here to read about the Basic Business Plan.
Click here to read about the Advertising Basics.
Click here to read about Ads that Work.
Click here to read about Flyers.
Click here to read about Objections.
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