The Comprehensive Player Services/Ranger Training DVD
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Every single touchpoint at your club is part of your overall customer
delivery package and therefore, critical to your marketing’s success.
This DVD is a comprehensive look at how to train and hold player service
employees accountable for a superior customer service experience. This
DVD includes lots of situations commonly encountered by rangers
including how to deal with slow play, broken carts, bad behavior, and a
host of other situations. Approximately 20 minutes of highly
professional training NO CLUB should be without.
For optimum results, use in conjunction with the Player Services/Ranger training manual that includes detailed position agreements, scripting for 19 major problems
encountered by rangers as well as tips on body language and tonality.
Last, but not least, is a testing section so you can insure compliance
before you let them loose on your valuable customers! Many managers
have described this manual as a "GOD SEND!" The manual also includes a digital text
file for easy customization to your operation. >
| | Price | |
|---|
| Player Services/Ranger Training DVD - NON MEMBERS |
$595.00 |  |
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